必备条件:
英文流利，具有较强的抗压力
优先条件:
微创，OTA平台，做过售前、售后服务的
岗位职责:
职位描述
Key Responsibilities
Assist customers with their inquiries and concerns in (English) via phone, chat, or email;
Communicate effectively with customers, showing empathy and patience;
Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
Advocate the Trip.com culture both internally and externally;
Assist with ad hoc projects assigned by Team Leads / Supervisors.
Requirements
Proficiency in both verbal and written (English);
Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.
任职要求:
具有大专及以上学历。
英文流利，具备良好的英语书面和口头沟通能力。
具备较强的团队合作精神和沟通协调能力。
具有良好的问题解决能力和抗压能力。
熟练使用办公软件，如Microsoft Office（Word、Excel、PowerPoint等）。
具备较强的学习能力和适应能力，能够快速掌握新知识和技能。