必备条件:
1. 有福利平台类产品的实施运营经验
2. 统招全日制本科,女,35以内
3. 外资背景,英语流利
4. 沟通、逻辑思考能力优
编制原因,合同和科锐签,后期有机会转正
优先条件:
各类福利平台/大健康/员工福利类板块业务/体检/员工保险类
目标公司:Aon(怡安集团)、WTW(Willis Towers Watson,韦莱韬悦)
岗位职责:
Job Grade: Level D
Business/Function: Health/Smart Benefit
Location: Shanghai
Job Responsibilities:
The role is to support project teams to implement the Flex Project by phases and provide analysis and technical assistance for business.
支持分阶段实施弹性福利项目(Flex Project),提供业务分析及技术协助
1. Technical Activities:
Define and develop business requirements & functional specifications (BRS) for new, and renewal clients.
为新客户和续约客户定义并编写业务需求及功能规格说明书 (BRS)
Supporting the documentation of Statement of Work (SOW).
支持编写工作说明书 (SOW) 文档
Assist system configuration/development to both current businesses, responsible for project implementation, including system configuration, data processing, system testing and rapid diagnosis to solve problems encountered during project implementation.
协助现有业务的系统配置/开发,负责项目实施,包括系统配置、数据处理、系统测试,并对项目实施过程中遇到的问题进行快速诊断和解决。
Identifying the improvement in solution to meet dynamic business requirement.
识别解决方案的改进点,以满足动态变化的业务需求。
2. Process Activities:
Analyses Flex Project enrolment and member activity data.
分析弹性福利项目(Flex Project)的参保数据和成员活动数据。
Define all operation procedure in collaboration with clients, internal parties and 3rd party vendors for on-line and off-line transactions.
与客户、内部团队及第三方供应商协作,定义所有线上和线下交易的操作流程。
Document using established standards and templates.
使用既定标准和模板记录流程。
Follows change request for enhancements.
遵循变更请求流程处理功能增强需求。
3. Project Management:
Adheres to project or documentation standards defined by project management
遵守项目管理定义的各项项目或文档标准。
Establishes responsible deadlines and personal work plans and manages delivery timeline effectively
设定合理的任务截止日期和个人工作计划,并有效管理交付时间线。
Proactively keep the team aware of progress of assigned projects and tasks.
主动向团队通报所负责项目和任务的进展情况。
4. Other support required by business.
任职要求:
Job Requirements:
- Degree in business and computer science or equivalent training and work experience.
教育背景: 商业、计算机科学学士学位,或具备同等培训及工作经验。
- 3+ years of experience in Project Management including requirement gathering and documenting etc.
3年以上项目管理经验,包括需求收集和文档编写等。
- 3+ years of excellent business experience understanding of one area of HR / Insurance, Broking, Benefits Administration and/or Operations functionality
3年以上在HR/保险、保险经纪、福利管理和/或运营某一领域的深厚业务理解和实践经验。
- 2+ years of experience in User acceptance testing activities, Integration testing and Test case development.
2年以上用户验收测试 (UAT)、集成测试和测试用例开发经验。
- Excellent verbal and written communication skills, able to work independently with customers, coordination and communication in the project, regularly report to client management and internal management
卓越的沟通能力: 出色的中英文口头和书面沟通技巧,能够独立与客户协作,在项目中有效协调沟通,定期向客户管理层及内部管理层汇报。
- Good skill for presales to support sales function in solution preparation
售前支持能力: 具备良好的售前技能,能支持销售部门进行解决方案准备。
- Excellent skills for creating project plans, lead team to implement, effectively control scope、quality、time、budget, ensure the satisfaction of the clients
项目管理能力: 出色的项目计划制定能力,能带领团队实施项目,有效控制范围、质量、时间、预算,确保客户满意度。
- Strong problem solving, analytical thinking, and troubleshooting skills
分析与解决问题能力: 强大的问题解决、逻辑思维和故障排除能力。
- Hands-on mentality, able and willing to work in project as well
动手能力强,愿意并能深入项目工作;注重细节,一丝不苟。
- Attention to detail & meticulous.
执行与细节导向
The following would be a plus:
• Experience and knowledge working with IT development team for client-facing on-line platform
拥有与IT开发团队合作开发面向客户的在线平台的经验和知识。
• Experience with business intelligence, analytics and reporting tools will be beneficial
具备商业智能 (BI)、数据分析和报表工具的使用经验。